Frequently Asked Questions
Everything you need to know about your Ballade Sports shopping experience.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay.
Can I track my shipment?
Yes, once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Ballade Sports ships worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.